Why AI Video Generators Say “Can’t Generate Your Video. Try Another Prompt” – Complete Troubleshooting Guide
Last Updated: September 27, 2025 | 15 min read
Getting the frustrating “can’t generate your video. try another prompt” error message? You’re not alone. This comprehensive guide reveals why AI video platforms reject prompts and provides expert solutions to fix generation failures across all major platforms.

Understanding the Error Message
When AI video generators display “can’t generate your video. try another prompt,” the system communicates specific technical limitations or content policy violations. This rejection occurs before actual video processing begins, indicating fundamental prompt incompatibility.
Why This Error Appears
Video generation platforms analyze prompts through multiple validation layers:
- Content safety filters scan for policy violations
- Technical feasibility checkers evaluate generation complexity
- Resource availability systems confirm processing capacity
- Platform-specific requirement validators ensure compatibility
Impact on Creative Workflows
Failed generations waste valuable credits, disrupt creative momentum, and delay project timelines. Professional content creators report losing 30-40% of their allocated credits to prompt rejections before discovering proper formatting techniques.
Common Causes of Video Generation Failures
1. Prompt Clarity and Specificity Issues
Vague descriptions confuse AI systems. Instead of “person walking,” specify “young woman in business attire walking confidently down modern office hallway.”
Problem prompts:
- “Nice scene with animals”
- “Something cool happening”
- “Make it look good”
Solution approach:
- Include specific subjects, actions, and settings
- Add lighting and camera movement descriptions
- Specify mood and visual style preferences
2. Content Policy Violations
All major platforms enforce strict content guidelines. Common violations include:
Prohibited content types:
- Violence or harmful activities
- Copyrighted material references
- Adult or suggestive content
- Brand logos or trademarked elements
- Public figures or celebrities
Detection triggers:
- Keywords associated with restricted content
- Character descriptions resembling real people
- Brand names or commercial references
- Political or controversial topics
3. Technical Specification Conflicts
Duration mismatches cause frequent rejections. Platforms have specific time limits:
- Sora: 20-second maximum
- Runway ML: 10-second default, 18-second extended
- Pika Labs: 3-second standard
- Kling AI: Up to 10 seconds
Resolution and format issues:
- Requesting unsupported aspect ratios
- Demanding higher quality than platform capabilities
- Conflicting frame rate specifications
4. Complex Scene Descriptions
Overcomplicated prompts overwhelm generation algorithms. Describing multiple simultaneous actions, numerous characters, or complex physics interactions often triggers failures.
Examples of problematic complexity:
- “Five people dancing while juggling while it’s raining while cars are racing in the background”
- “Detailed conversation between three characters with specific facial expressions while camera moves in complex pattern”
5. Server Load and Resource Limitations
Peak usage times increase rejection rates. Platforms prioritize simpler prompts during high-demand periods, rejecting resource-intensive requests.
Resource-heavy requests:
- High-resolution outputs
- Extended duration videos
- Complex motion patterns
- Multiple subjects or objects
VS
Platform-Specific Troubleshooting
Sora (OpenAI) – Common Issues and Solutions
Frequent rejection reasons:
- Audio-related requests (Sora focuses on visual generation)
- Prompts exceeding 20-second duration
- Text overlay requests
- Character dialogue specifications
Sora-specific solutions:
❌ Problematic: "Person saying 'Hello world' with subtitle text appearing"
✅ Fixed: "Person making welcoming gesture with mouth moving naturally"
Technical requirements:
- Keep prompts under 400 characters
- Focus on visual elements only
- Avoid specific audio descriptions
- Use cinematic terminology
Runway ML Gen-3 – Professional Troubleshooting
Common rejection triggers:
- Insufficient technical specifications
- Missing camera movement descriptions
- Vague lighting references
- Character appearance conflicts
Runway-specific formatting:
❌ Problematic: "Cool video of person"
✅ Fixed: "Medium shot of person in natural lighting, steady camera, professional depth of field"
Professional requirements:
- Include camera movement details
- Specify lighting conditions
- Add composition information
- Reference film production techniques
Kling AI – Physics Simulation Challenges
Rejection patterns:
- Impossible physics requests
- Contradictory motion descriptions
- Multiple complex interactions
- Unrealistic character movements
Kling AI solutions:
❌ Problematic: "Person flying without wings while object falls upward"
✅ Fixed: "Person jumping gracefully with realistic arc motion"
Physics-aware prompting:
- Describe realistic motion patterns
- Consider gravity and momentum
- Avoid contradictory physics
- Focus on natural movements
Pika Labs – Motion Control Issues
Common problems:
- Conflicting motion instructions
- Speed specification errors
- Camera movement conflicts
- Subject tracking failures
Pika-specific fixes:
❌ Problematic: "Fast slow motion with quick camera movement"
✅ Fixed: "Slow motion subject movement with steady camera tracking"
Haiper AI and Luma Dream Machine
Typical rejection causes:
- Inadequate scene descriptions
- Missing environmental context
- Unclear subject definitions
- Insufficient visual details
Platform optimization:
- Provide complete scene context
- Include environmental details
- Specify subject characteristics
- Add visual style references
Professional Prompt Engineering Solutions
Structure-Based Approach
Successful prompts follow proven structures:
- Subject identification – Who or what appears
- Action description – What happens
- Environment setting – Where it occurs
- Technical specifications – How it’s captured
- Visual style – Artistic direction
Camera and Cinematography Language
Professional terminology reduces rejections:
Camera movements:
- Dolly shot, tracking shot, crane movement
- Handheld, steadicam, aerial perspective
- Push-in, pull-back, orbit around subject
Lighting descriptions:
- Golden hour, blue hour, studio lighting
- Soft diffused, hard dramatic, rim lighting
- Natural window light, practical lights
Composition terms:
- Wide shot, medium shot, close-up
- Low angle, high angle, eye level
- Shallow depth of field, deep focus
Technical Specification Best Practices
Duration specifications:
- Always specify realistic timeframes
- Match platform capabilities
- Consider prompt complexity vs. duration
Quality parameters:
- Reference industry standards
- Use professional terminology
- Avoid unrealistic quality demands
Advanced Prevention Strategies
Pre-Generation Checklist
Before submitting prompts, verify:
- [ ] Content complies with platform policies
- [ ] Technical specs match platform capabilities
- [ ] Description provides sufficient detail
- [ ] No contradictory instructions exist
- [ ] Professional terminology used throughout
A/B Testing Approach
Test prompt variations:
- Create 3 different versions of same concept
- Vary complexity levels
- Test different technical specifications
- Compare success rates
Credit Conservation Techniques
Minimize wasted credits:
- Start with shorter durations
- Test simplified versions first
- Use established successful prompt patterns
- Save working prompts for future reference
Expert Tools and Resources
Professional Prompt Generators
Advanced users rely on specialized tools for consistent success. CinePrompt Pro offers industry-standard prompt engineering with:
Key features addressing common failures:
- Platform-specific optimization for 8+ AI video tools
- Professional cinematography terminology database
- 3-tier generation system (Basic/Professional/Master)
- Real-time preview preventing errors before submission
- Technical specification validation
- Content policy compliance checking
Success rate improvements:
- 85% reduction in prompt rejections
- Platform-optimized formatting
- Professional film production terminology
- Automated technical specification matching
Manual Optimization Techniques
For DIY prompt engineering:
- Start simple – Begin with basic descriptions
- Add incrementally – Build complexity gradually
- Test systematically – Document what works
- Maintain prompt library – Save successful patterns
Industry Resources
Professional references:
- Cinematography handbooks for terminology
- Film production guides for technical specs
- Platform documentation for specific requirements
- Community forums for sharing solutions
Troubleshooting by Error Type
“Content Policy Violation” Errors
Immediate actions:
- Remove any brand references
- Eliminate person-specific descriptions
- Check for restricted keywords
- Simplify character descriptions
“Technical Limitation” Errors
Resolution steps:
- Reduce prompt complexity
- Shorten duration requests
- Simplify motion descriptions
- Remove conflicting specifications
“Server Unavailable” Errors
Response strategies:
- Try during off-peak hours
- Reduce resource-intensive elements
- Use simpler prompt variations
- Retry with different platforms
Platform Comparison: Success Rates
| Platform | Average Success Rate | Best For | Common Issues |
|---|---|---|---|
| Sora | 75% | Cinematic scenes | Audio requests |
| Runway ML | 80% | Professional content | Technical specs |
| Kling AI | 70% | Physics simulation | Complex interactions |
| Pika Labs | 85% | Motion control | Speed conflicts |
| Haiper AI | 78% | General content | Scene descriptions |
Future-Proofing Your Prompts
Emerging Trends
Platform developments affecting prompts:
- Enhanced physics simulation capabilities
- Improved character consistency
- Extended duration support
- Audio integration advances
Adaptation strategies:
- Monitor platform updates
- Test new features systematically
- Update prompt libraries regularly
- Follow industry best practices
Conclusion:
“Can’t generate your video. try another prompt” errors result from preventable issues in prompt construction, content compliance, and technical specification. Understanding platform-specific requirements, using professional cinematography terminology, and following structured prompt engineering approaches dramatically improve success rates.
Professional content creators achieve 80-90% generation success by implementing systematic prompt optimization strategies. Whether using manual techniques or professional tools like Cinematic Prompt Generator Pro, consistent application of these principles transforms frustrating rejections into reliable video generation workflows.
Remember: every failed prompt provides learning opportunities. Document successful patterns, understand platform limitations, and continuously refine your approach for optimal results across all AI video generation platforms.
Ready to eliminate prompt failures? Try the professional approach with CinePrompt Pro’s advanced video prompt generator – featuring platform-specific optimization for 8+ AI video tools with industry-standard success rates.
